Services

What can ODC provide for you?

We offer your company a variety of services and strategies to bring your business to the modern era. Whether you're just starting your digital journey or looking to optimize existing systems, we partner with you to deliver solutions that meet your unique goals.

Managed Service Provider (MSP)

As an MSP, we offer annual Service Level Agreements (SLA) that cover all of your company's needs, including, but not limited to:

  • Microsoft 365 Subscription and migration for all users

  • Password resets, cloud backups, on-site server storage

  • Unlimited remote support during working hours

  • 2-hour critical response time

  • Antivirus, updates, local backups & preventive maintenance

Cloud Services & Microsoft 365

We provide clients with Microsoft 365 migration and management.

  • Free setup and training for SLA clients

  • Microsoft Copilot integration and training - VT 12,000/month/user (ex VAT) including licensing, antivirus, and security

Cybersecurity & Firewalls

We protect your company's assets through both physical and virtual security, using the latest AI technology.

  • Ubiquiti firewall systems with access control & NVR

  • One-off cost for SLA clients and we handle the rest

  • No license fees, locally managed and owned

Network & Wi-Fi

We don't just set up your network, our professionals provide you the mapping and all information to make your business as efficient as possible.

  • Professional Wi-Fi and LAN infrastructure

  • Dual ISP failover setups

  • Guest and corporate segmentation

  • Starlink Installations: We install and configure Starlink for offices, remote sites, and backup internetIncludes custom roof mounts and optimized network routing

Smart Surveillance & Cameras

  • AI camera solutions for access, people-counting, and incident detection.

  • CCTV for continuous protection and peace of mind.

Retail & Resorts

  • Retail & POS Support

  • SYMPAC, IdealPOS, and POS consulting

Disaster Recovery

  • On-premises server storage for quick recovery and little disruptions.

  • Cloud backups to ensure your company's data is never lost.

  • UPS, inverter and solar battery backup systems.

  • Earthquake recovery cabling and rebuild services.

Other Services to Help Your Business Thrive

  • POS system integration for fraud detection

  • Mobile access (subject to firewall rules)

  • AI, Automation & Access Control

  • Access systems for gates and doors

  • AI-integrated support and workflow enhancements

  • Smart automation for reporting, alerts, and monitoring

  • Predictable fixed costs, no sick leave or staff turnover

  • Always-on support, faster resolutions, broader expertise

  • Reduce your IT operating risks and increase your support quality

Don't see what you need? We can still help. Schedule a Site Visit with one of our IT Consultants today.

FAQS

What does an IT consultant do?

An IT consultant is a professional who provides expert guidance to businesses regarding their technology strategies. They analyze your current IT systems, assess your needs, and recommend solutions that align with your business goals. Whether it's optimizing operations, implementing new technologies, or enhancing cybersecurity, an IT consultant ensures your technology investments drive growth and efficiency.

How do I know if my business needs IT consulting?

If you're facing challenges with your current IT setup, such as frequent system issues, security concerns, or difficulties integrating new technologies, it's a good indication that you could benefit from IT consulting. Additionally, if you're planning to scale your business or undergo a digital transformation, an IT consultant can provide valuable insights and strategies to ensure a smooth and successful transition.

Are IT consultant services tailored to my business?

Absolutely. At ODC Ltd Vanuatu, we believe in a personalized approach. We understand that every business is unique, so our services are tailored to your specific needs and objectives. We collaborate closely with you to assess your requirements and develop strategies and solutions that address your challenges directly. Our aim is to deliver results that align perfectly with your business goals and foster long-term success.

What is a Managed Service Provider (MSP)?

An MSP, or Managed Services Provider, is a company that provides ongoing IT support and services to other businesses. They handle the day-to-day management and maintenance of a client's IT infrastructure, often on a subscription basis. This allows businesses to focus on their core operations while relying on the MSP for their IT needs.